Returns & Refunds
Return Period
The return period starts from the day you receive your package.
Canada: 30 days
Australia: 30 days
United States: 30 days
Europe: 14 days
United Kingdom: 14 days
Rest of the World: 14 days
Return Conditions
To be eligible for a return, items must have all original tags attached and unwashed.
Your order must be returned with the keychain, stickers, and card it came with.
Exchanges
Exchanges are offered on a case-by-case basis. If you'd like to exchange an item, please contact our support team. If you agree to the solution we propose, we'll arrange it for you. Otherwise, the item must be returned.
Cancellations
You can cancel your order within 24 hours of placing it. To modify it, contact our support team - if the order hasn't entered processing yet, we'll update it. Once it's in production, changes can no longer be made.
Damaged or Defective Items
If your item arrives damaged or defective, contact our customer support team and we'll arrange a refund or free replacement.
Please note: wrinkles or creases from packaging are not considered defects, and a single loose thread doesn't qualify either. A claim is only valid for genuine quality issues.
Return Costs
Return shipping costs are covered by the customer. If you choose to return an item instead of exchanging it, you'll be responsible for shipping it back to the return address we provide by email.
Return Address Information
Items must be returned to the correct address based on your region:
United States:
ICON FOOTBALL LLC
1309 Coffeen Avenue, Sheridan, WY 82801, United States
EU, UK & Rest of the World:
Noah Camara
3 West Hill Road, Bournemouth BH2 5PF, United Kingdom
Please do not send any returns without contacting us first.
Customer Support
If you have any questions about your order, we're happy to help:
Email: support@footlv-shirts.com
WhatsApp: +1 (872) 297-0348 (No SMS)
Phone: +1 (727) 293-5437 — Mon–Sat • 00:00–18:00 (Berlin) / 6 PM–12 PM (Florida) • (No SMS)
We aim to respond within 24 hours.